Senior Mgr. with 13 years of professional experience in delivering and implementing customized CX solutions for different businesses in the region.
Worked with several IT industry leaders such as Altitude, Genesys, OutSystems, AVAYA, and many other.
Led the innovation team at one of the IT system integrators in KSA, with remarkable efforts and business outputs.
Handled medium and large projects by implementing agile methodology, executing processes in different projects.
Combined with robust technological skills and know-how, could offer high-level of commercial understanding and skills.