Customer Experience

At Promptech, we help businesses engage their customers and improve their experience over the different digital channels such as voice, email, chat and social media. We support them in setting their strategy, building their customer service center, as well as offering the right technology and tools.

 

Business Intelligence

At Promptech, we support our customers in improving their performance by providing insights into their operations from different perspectives and analyzing their data in a way that helps them make better decisions. We utilize different technologies to maximize the benefits of the available data.

 

Social Media Analytics

At Promptech, we assist our customers connect to multiple sources and collect all of their customers feedback in one place. We help them get real-time insights and understand their customers interactions from all availed channels using the best-in-class text analytics engines.